What is the List of email Ids? The List of Email Ids shows all email addresses found in a selected email (from, to, cc). This does not include any invalid email address, the email address with which you logged into Microsoft Outlook or Zoho, or any email address mentioned in the body of the email.
Why can't I see the new changes that I've made to my Zoho CRM modules? If any changes have been made to your modules, customized fields, etc. in www.crm.zoho.com and are unable to view these changes in the add-in, reload the add-in and they should be visible. To reload the add-in, go to Menu > Reload Add-in.
The add-in tells me to enable CRM API access. How do I do this? To enable CRM API access, please follow these steps:
What should I do if I see the error message, "Zoho CRM account not found"?
Why is my add-in temporarily blocked? Each Zoho CRM subscription plan has a fixed limit for access to the add-in. If the number of requests exceeds the limit for your account or organization, you will encounter this error. Retry loading the add-in later.